Duncan Aviation’s Matt Lentell Now Leads Customer Service Team in Lincoln

Matt Lentell named new Customer Service Manager at Duncan Aviation’s MRO facility in Lincoln, Nebraska. Click image for high-res download.

LINCOLN, NEB. — Duncan Aviation customers will benefit from continued strong service and communication as Matt Lentell steps into the role of Customer Service Manager at Duncan Aviation’s MRO facility in Lincoln, Nebraska. He’s moving into the role as long-time Manager Will Morris transitions to Multi-shop Project Manager. Over the past several months, Lentell and Morris worked closely, collaborating to ensure a smooth, seamless transition for Duncan Aviation’s customers and teams.

Lentell began his career in aviation in 1997 in Duncan Aviation’s Cabinet Shop and has held various roles throughout the company, including positions in Engineering & Certification Services, Project Management, and most recently as a Fleet Program Manager.

His cross-functional background allows him to help ensure projects run smoothly and customers receive consistent, responsive support throughout their maintenance events and aircraft projects.

“Throughout his time with Duncan Aviation, Matt has gained a solid understanding of our operations that will benefit him and our customers,” said VP Customer Service Chad Doehring. “From the perspectives gained in all of these roles, he has extensive knowledge of the day-to-day operations here at Duncan Aviation, and he shares an enthusiasm to support our Project Management team with the goal of strengthening our customer service efforts, helping create a positive experience for our customers through clear communication and dependable follow-through.”

Lentell is married to Kori Lentell, who works at Duncan Aviation as an ODA Compliance Coordinator, and they have two children.

“I’m honored to step into the role of Customer Service Manager and grateful for the opportunity to continue serving our customers and supporting our teams,” said Lentell. “I’ve always valued strong relationships, clear communication, and follow-through, and I look forward to helping create a positive experience for both our customers and the people I work alongside every day.”

About Duncan Aviation

Duncan Aviation is an aircraft service provider supporting the aviation needs of business aircraft operators, government agencies, and other aircraft service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit avionics systems, full paint and interior services, engineering and certification services, fabrication and manufacturing services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with scheduled regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.

For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit https://DuncanAviation.aero/services