Duncan Aviation recently issued a promise to all AOG customers.
- Within 30 minutes, you will hear from a Duncan Aviation RRT (Rapid Response Team) member by phone to acknowledge your AOG request
- Within one hour, we will follow up with labor availability and logistic planning
- Within 24 Hours, we will be onsite at your location, pending agreements and approvals
- We promise to do what it takes to get you returned-to-service as quickly as possible