LINCOLN, NEB — Duncan Aviation recently named Rick Conner a Technical Representative (Tech Rep) working directly with aircraft operators who call with technical or troubleshooting questions about their radar units and systems.
For more than 38 years, Conner has had daily, hands-on experience as an avionics technician, the last 33 with Duncan Aviation’s Avionics and Instruments repair facility in Lincoln, Neb., as a Technician, Radar Team Leader, and most recently a Customer Account Rep.
Last year, Conner transitioned into customer service and relocated to Florida. In addition to supporting operators with radar troubleshooting questions, Conner continues to provide online support to customer requests for quotes and information through online locator services like Partsbase and ILS while managing several customer accounts.
“Rick wears many hats,” says Tony Curtis, Assistant Manager of Components Repairs. “Not only does he possess extensive technical knowledge of radar systems and units, he provides a high level of service and support to our customers. He has mentored avionics technicians for years. It is a natural shift for him to continue that support for our customers.”
Conner can be reached by calling +1 402.479.4587 or via email at Rick.Conner@DuncanAviation.com.
Duncan Aviation is an aircraft service provider supporting the aviation needs of business aircraft operators, government agencies, and other aircraft service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit avionics systems, full paint and interior services, engineering and certification services, fabrication and manufacturing services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with scheduled regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero
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