During 2019, Duncan Aviation’s Managed Rotable Inventory or MRI expanded its customer base by more than a third, adding 45% more available part numbers and increasing its inventory value by $2 million dollars.
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In a recent move, Duncan Aviation named Sandra Phelps as its International Parts & Rotables Sales Representative dedicated to the EU (European Union) member states. In this role, Phelps will specialize in aircraft parts sales in the European market, managing work orders, parts exchange transactions, and international shipments, including hazardous material.
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Duncan Aviation is pleased to announce that Regional Avionics Sales Manager Tim Kelly is transitioning to the company’s new Regional Sales Manager for the Great Lakes region. Kelly joined the Duncan Aviation team in May 2018 and has more than 30 years of prior aviation experience and knowledge to help support Duncan Aviation’s customers in the Great Lakes region of the United States.
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Duncan Aviation, the largest family-owned aircraft parts and components service organization in the business aviation industry, recently announced that its parts search/capabilities and myDuncan website pages are now available in several different languages.
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Bob Tooker, a sales representative for Duncan Aviation’s Parts and Rotables Sales and a long-time aircraft technician with Duncan Aviation, was recently honored as a recipient of the Charles Taylor Master Mechanic Award.
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Duncan Aviation recently named Keith Schell as Manager of its Components Repairs and Parts & Rotables Sales teams. This brings the company’s components services areas together under a combined leadership team. The team is completed with the addition of Tony Curtis and Cary Prange, Assistant Managers for Components Repairs and Parts & Rotables Sales, respectively.
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Duncan Aviation is pleased to announce it has expanded and enhanced its Parts & Rotables Sales Customer Service with the addition of Katherine Victory and April Biscamp, two bilingual Sales and Customer Service Representatives.
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